Delivery policy

immofreund.live delivery policy

You can purchase your GiftCards online and ship them directly to your doorstep. Here you’ll find everything you need to know about pickup, shipping, and much more.

immofreund.live uses the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you will see your item description, price and shipping time.

Estimated delivery date

The “Delivery” time is an estimate from the moment the GiftCard leaves our Logistic Center to receive it.

Shipping Methods

Once the GiftCard leaves our Logistic Center, the Shipping Method you choose on the Checkout page determines how quickly your shipped item delivers to your doorstep. You can choose a different Shipping Method for each order.

Guaranteed Express Shipping Delivers within 3 business days *
Standard EU Shipping Delivers within 12 business days to countries in EU + Switzerland.

* The delivery is fulfilled by international approved courier company.

Order Acknowledgement Email

Once your order is placed, immofreund.live provides information on your order by email. (You will receive a confirmation e-mail from us which contains a summary of your order.)

Delivery packaging

The items ordered from immofreund.live are always delivered in the chosen packaging (Holder, Standard, Lux a.o), protected by standard shipping envelope.

Delivery returning

immofreund.live chooses which courier will deliver your shipment. Some of our shipments require an express delivery. The courier will make three delivery attempts before returning the items to the immofreund.live Logistic center. If the address is incorrect or the recipient is not found the delivery will be returned to the GiftCard Logistic center. In this case the buyer has to pay the costs for a new delivery or send a request to receive the paid order back which will be considered redemption of the e-money according to the GTC.

The purchaser will be informed by e-mail about the return of the delivery.

Shipping Policy

immofreund.live ships GiftCards within the European Union and Switzerland, and in the event of a separate agreement with other countries. No shipments can be made to PO Box addresses.